Privacy Policy
Vale Risk operates the www.valerisk.co.za website, which provides the SERVICE. This policy informs website visitors about our practices regarding the collection, use, and disclosure of Personal Information for anyone using our Service. We are committed to processing your personal data in accordance with the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA).
By using our Service, you agree to the collection and use of information in relation to this policy. The Personal Information we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
Information Collection and Use
To provide a better experience, we may require you to provide us with certain personally identifiable information, including but not limited to:
- Name
- Phone number
- Postal address
This information is used to contact or identify you.
Log Data and Cookies
- Log Data: Whenever you visit our Service, we collect “Log Data” sent by your browser. This includes your IP address, browser version, pages visited, time spent on those pages, and other statistics.
- Cookies: Our website uses “cookies” (small data files used as anonymous identifiers) to collect information and improve our Service. You can choose to accept or refuse these cookies; however, refusing them may limit your use of certain portions of our Service.
Service Providers
We may employ third-party companies and individuals to facilitate our Service, perform service-related tasks, or assist in analyzing usage. These third parties have access to your Personal Information only to perform these tasks on our behalf and are strictly obligated not to disclose or use it for any other purpose.
Your Rights in Relation to Your Personal Data
In accordance with POPIA, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you (as facilitated by PAIA).
- Right to Correction: You may request that we update, correct, or delete any personal information that is inaccurate, irrelevant, or out of date.
- Right to Objection: You have the right to object to the processing of your personal information for specific purposes, such as direct marketing.
- Right to Complain: You may lodge a complaint with the Information Regulator if you believe your privacy rights have been infringed.
Measure we take to protect your personal information
We value your trust in providing us with your Personal Information and strive to use commercially acceptable means of protecting it. Our security measures include:
- Access Control: Limiting access to personal data to authorized employees and third-party providers who require it to perform their duties.
- Data Integrity: Ensuring that the information we collect is used specifically for the purposes intended and is kept accurate.
- Transmission Awareness: While we implement robust security protocols, please remember that no method of transmission over the internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. If we discover a child under 13 has provided personal information, we will immediately delete it from our servers. Parents or guardians aware of such instances should contact us immediately.
Links to Other Sites
Our Service may contain links to external sites not operated by us. We strongly advise you to review the Privacy Policy of these websites, as we have no control over their content or practices.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time and advise you to review this page periodically. Changes are effective immediately once posted on this page.
Contact Us
If you have any questions, suggestions, or wish to exercise your rights under POPIA/PAIA, do not hesitate to contact us.